Concierge Home Services in Rochester, NY | Home Watch USA

Trusted Concierge Support for Seasonal and Remote Homeowners

Welcome to Home Watch USA’s Concierge Home Services, the trusted choice for homeowners in Rochester, NY who need professional home management while away. Whether you’re a seasonal resident, business traveler, or simply need help maintaining your home, our certified team provides reliable, hands-on support that helps keep your property safe, functional, and ready for your return.


Why Choose Our Concierge Home Services?

Home Watch USA offers more than traditional house checks. Our team of insured, bonded, and background-checked professionals delivers customized home services designed around your needs. With experience in law enforcement and the military, we bring reliability, security, and detailed reporting to every task we perform.

We are proud to serve homeowners in Rochester, Pittsford, Penfield, Brighton, Fairport, and surrounding areas.


Our Concierge Home Services Include

Plant Care

We provide routine indoor and outdoor plant watering to keep your greenery healthy during your absence.

Deliveries and Package Management

We receive and securely manage packages, mail, and deliveries, helping your home maintain a “lived-in” appearance.

Grocery Shopping

Stock your kitchen with essentials before your return. We can coordinate grocery runs to ensure your home is ready when you walk in the door.

Contractor and Vendor Supervision

Need work done while you’re away? We coordinate with service providers, offer access, supervise the work, and secure your home once the job is complete.

Keyholder Services

Your keys are securely stored in a locked, mounted box. We handle pickup, delivery, or access for authorized individuals as needed.

Pre-Storm Inspections

Before severe weather hits, we inspect your home for potential vulnerabilities and provide a detailed report with recommendations.

Post-Storm Inspections

After a storm, we assess the exterior and interior of your property and send a comprehensive report with photos, timestamps, and notes.

Vehicle Drive Services

We help keep your vehicle in working order by starting and driving it periodically, preventing battery drain and flat spots.

Non-Routine House Checks

We offer unscheduled or one-time inspections to visually check for obvious issues and provide a report during business hours.

Emergency Call-Outs

Have an urgent issue? We offer emergency inspections outside regular hours with full documentation and photo evidence.

Post-Rental Property Inspections

We check your home after tenants or guests vacate, documenting the condition and alerting you to any concerns.


Serving the Greater Rochester Area with Professional Home Oversight

Our Concierge Home Services in Rochester, NY are tailored to make remote homeownership easier. Whether you’re gone for the weekend or the entire season, we help you stay connected and in control of your home’s well-being.

All concierge services are backed by detailed digital reporting, available immediately after each visit. You’ll receive timestamped photos, humidity and temperature readings (when applicable), and full notes on anything requiring attention.


Schedule Your Concierge Services Today

Let’s discuss how we can protect and manage your home while you’re away.

Plant Care

Home Watch USA can handle routine plant watering to keep plants healthy in your absence.

Deliveries and Packages

Packages can be picked up or received on-site, ensuring timely and secure deliveries.

Grocery Shopping

For those returning from a long trip, Home Watch USA can handle grocery shopping and ensure the home is stocked upon arrival.

Contractor and Vendor Management

Home Watch USA can manage contractors during projects, providing access, supervision, securing the home afterward.

Keyholder Services

Keys are securely stored and can be delivered or picked up as needed, controlling access to the property.

Pre-Storm Inspections

Before severe weather, Home Watch USA can inspect the home for potential vulnerabilities and provide reports for further action.

Post-Storm Inspections

After a storm, Home Watch USA assesses the property, including yards, outbuildings, and interiors, providing detailed reports via advanced software.

Vehicle Drive Services

To prevent cars from sitting idle, Home Watch USA offers regular driving services to maintain vehicle condition.

Non-Routine House Checks

For unscheduled visits, Home Watch USA can perform visual inspections looking for obvious issues and provide timely reports during business hours.

Emergency Call-Outs

For urgent matters outside of regular hours, Home Watch USA offers emergency property checks with detailed reporting.

Post-Rental Inspections

After tenants or guests vacate the Greater Rochester New York area, Home Watch USA conducts property checks and provides comprehensive reports.

Home Watch USA's Concierge Services ensure that all home-related tasks are efficiently managed while clients are away.