Recently, we noticed that the lawn at their Rochester home was becoming overgrown. Concerned neighbors brought it to our attention, and we immediately informed the homeowner. It turned out their landscaping company had failed to show up and wasn’t returning calls. When I met with the clients at their Rochester home, they were visibly upset.
After discussing their needs, I offered to take care of their yard using our equipment, even though it’s not something we typically do. This gesture lifted their spirits immediately. We mowed the lawn, trimmed the grass, and cleaned up the clippings from the driveway and sidewalks.
This experience highlights our commitment to going above and beyond for our clients. We genuinely care about their properties. Our goal is to provide clients with a stress-free experience with our Second Home Care Services in Rochester, NY.